Effective Date: [2024-11-21]

Last Revised: [2024-11-21]

[LuckData] (hereinafter referred to as "this website") recognizes the importance of personal information to you and is committed to ensuring the security and reliability of your personal information by taking appropriate security measures in accordance with legal and regulatory requirements. This privacy policy aims to explain the rules we follow when collecting, using, storing, sharing, and protecting your personal information and to clarify your rights.

Please carefully read and fully understand this privacy policy before using the services of this website. Your registration, login, and use of the services will be deemed as acceptance and agreement to this privacy policy.

1. How We Collect Your Information

We may collect the following information based on the principles of legality, legitimacy, and necessity when you use this website's services:

• 1.1 User Registration and Authentication Information: Individual users: including name, ID number, email address, phone number, etc. Corporate users: including company name, unified social credit code, legal representative information, contact person's name, and contact details.
• 1.2 Information During Service Use: API call records: including the type of requested API, call time, request content, and response data. Proxy IP records: including allocated proxy IPs, usage duration, and target addresses (specific accessed content will not be stored). Log information: including device model, operating system type, browser type, IP address, and network provider information.
• 1.3 Payment and Financial Information: When purchasing services, we may collect your payment method, payment account, transaction records, and invoice information.
• 1.4 Collection Methods: Information you actively submit, such as during registration or form submission. Information automatically collected by the system, such as log records and device information generated during service use. Information from third parties, such as publicly authorized data through third-party login.

2. How We Use Your Information

The information we collect is used for the following purposes:

• 2.1 Providing Core Services: To create accounts, complete identity verification, and deliver API or proxy IP services. Respond to your requests and provide customer support and after-sales services.
• 2.2 Maintaining Service Security: To detect, analyze, and prevent malicious activities, cyberattacks, or other illegal activities. Verify user identities and ensure account security.
• 2.3 Optimizing User Experience: Analyze usage data to improve service performance and optimize features. Recommend appropriate features or services based on your preferences.
• 2.4 Fulfilling Legal Obligations: Provide necessary information disclosures in accordance with applicable laws and regulatory requirements.

3. How We Store Your Information

• 3.1 Storage Location: Your personal information will be stored within Hong Kong, China. If certain services involve cross-border data transfers, we will obtain your explicit consent and take appropriate protective measures to ensure compliance with relevant laws and regulations.
• 3.2 Storage Duration: User account information will be retained for the duration of service use. Upon account cancellation, relevant information will be deleted within 30 days unless otherwise required by law.
• 3.3 Security Measures: We use data encryption, access control, and other technical means to ensure the security of your information. Employees and third-party partners undergo security training and management to prevent unauthorized access, alteration, or disclosure of your information.

4. How We Share, Transfer, and Disclose Your Information

• 4.1 Sharing Information: We only share your personal information under the following circumstances: With your authorization: Information sharing will only occur after obtaining your explicit consent. Necessary business cooperation: Sharing required information (e.g., payment details) with partners to complete transactions or provide services. Legal requirements: Sharing information as mandated by laws or administrative and judicial authorities.
• 4.2 Transfer of Information: In the event of company reorganization, merger, or business transfer resulting in data transfer, we will ensure the recipient adheres to this privacy policy or obtain your explicit consent.
• 4.3 Information Disclosure: Your information may be disclosed in the following cases: To protect the legal rights of you or other users, such as personal and property safety. To comply with legal obligations or respond to judicial requests.

5. Your Rights

• 5.1 Right to Access: You have the right to query and access the personal information we hold about you.
• 5.2 Right to Correction: You have the right to request corrections or additions if your information is inaccurate or incomplete.
• 5.3 Right to Deletion: You may request the deletion of your information in the following cases: The purpose of processing has been fulfilled or is no longer necessary. You withdraw your consent or cancel your account. The processing violates laws or agreements.
• 5.4 Right to Data Copy: You can request a copy of your data, subject to technical feasibility.
• 5.5 Right to Cancellation: If you no longer use our services, you can apply to cancel your account. Upon cancellation, your personal information will be deleted or anonymized.

6. Protection of Minors

This website is only intended for users with full civil capacity. If we discover personal information of minors, we will take steps to delete it. If you are a guardian and discover such cases, please contact us.

7. Updates to the Privacy Policy

We may update the privacy policy to reflect business developments or changes in laws and regulations. Updated versions will be announced through website notices or other appropriate means. The revised privacy policy will take effect immediately upon publication. Continuing to use the services indicates acceptance of the revised content.

8. How to Contact Us

If you have any questions, suggestions, or complaints about this privacy policy, please contact us at the following email: [support@luckdata.io]. We will respond promptly and work to resolve your issues.